Frequently Asked Questions

1How Much Are My Condo Fees?
Condo Fees (fiscal year 2023/2024):
$200 per unit
2What are the requirements for payment?
Dues are due at the 1st of the month with a 15 day leeway. The Board and Management recommend paying via the portal. It is the safest and easiest way to make sure your payment is on time. If you have not signed up for the portal, we start there. Remember, although using autopay is the easiest way for you to make sure your payments are on time, you are NOT required to sign up for the autopay method.
3Where Can I Access the Portal?
4Can I Pay My Condo Fee Via Auto Withdrawal?
Below are instructions for setting up E-Pay and Autopay through your Resident Portal.

Please note that all payments require you to check the box acknowledging the convenience fees, however, only payments made with a debit or credit card will incur a convenience fee. There is no charge when paying with your bank account information.

Instructions for setting up Auto Withdrawal
5Where Do I Park?
Each unit has 2 spaces - 1 garage space, along with space for 1 car on the garage apron. One additional parking space per unit in the public parking areas can be used for a monthly fee of $35.00, to be paid at the same time as the monthly HOA fees. This fee will be in addition to the monthly HOA fee amount. There will be no specific public parking places reserved for this paid spot. It is a first come first serve basis.

Additional information can be found in the Holborn Village Rules.
6Refuse Cart Exchange
You can go online and order a cart exchange or call (608) 246-4532 Order Online here.
7Can I make external structural modifications to my unit?
No use of the Condominium may alter the design of any building or affect its exterior appearance without the prior written approval of the Board of Directors. For more details see section 11.17 of the Holborn Village bylaws.
8Can I rent my unit?
No Unit Owner shall be allowed to lease his or her Unit for a period of less than three (3) consecutive months, and Unit Owners must obtain prior written approval from the Board of Directors prior to leasing any Unit. A tenant may not sublease a Unit. All leases and rental agreements must be in writing and must be subject to the requirements of the Declaration, these Bylaws, the Rules and Regulations, and the Association. As provided in Article III(F) of the Declaration, no restrictions shall be placed on the leasing of Units by Declarant until all Units have been sold, except that all leases and rental agreements must be for a period of at least seven (7) consecutive days, shall be in writing, and shall be subject to the requirements of the Declaration, these Bylaws, the Rules and Regulations, and the Association.
9I am planning to sell my home. Are there any important things I need to know?
Homeowners – please review below and share with your realtor:
The Superintendent will only work directly with homeowners. Please do not refer the realtor to the Superintendent to set up appointments or take care of any other selling needs.

Please do not tell clients that these are “great rental properties” if you can’t/don’t sell your unit.

Every unit comes with one designated reserved spot. Visitor spots are also available – parking is only allowed for 72 hours at a time. Visitor spaces are not guaranteed to be available, so please don’t promise this to potential buyers.

Our units are FHA approved.

As you’re moving out, decluttering or making improvements, please follow guidelines for trash/recyclables and large item pick-up. You can obtain this information from the Holborn office or the City of Madison Streets Dept. (608-209-3657). Construction waste is the responsibility of the owner. Appliance stickers are available for purchase at the Holborn office.

Any changes for the automatic withdrawals to pay for your condo fees must be submitted in writing prior to the 5th of the month.

Please advise the office of your closing date and leave your forwarding address.
10Does the management company offer assistance selling my unit?
Superior Property Group offers services to support condo owners in various aspects, including the sale of their units. If you're considering selling your condo, we can provide valuable assistance. Here's how we can help:

Professional Guidance: Our experienced team can provide you with guidance on preparing your unit for sale. This includes recommendations for enhancing its appeal to potential buyers, such as staging and small improvements.

Market Expertise: We can offer insights into the local real estate market and provide information on recent sales within your condo association, helping you make informed decisions about pricing and marketing.

Marketing Support: We can assist with the marketing and promotion of your condo unit, creating listings, utilizing online platforms, and reaching out to potential buyers to ensure your property receives maximum exposure.

Showings and Coordination: We can help coordinate showings, working around your schedule and ensuring your unit is presented in the best possible light during viewings.

Negotiation and Closing: Our team can assist in negotiations with potential buyers and provide support throughout the closing process.

Streamlined Communication: By working with us, you have a single point of contact for both your condo association management and the sale of your unit, making the process smoother and more efficient.

If you have any questions or require further details about how we can assist in selling your condo unit, please feel free to contact us at +1(833) 387-8738, #1. We're here to support you through the entire selling process.
11I have a complaint. What should I do?
Please visit the Complaints & Violations page here